This Privacy Policy covers the treatment of personally identifiable information collected by The Leslie Group servers during your visits to The Leslie Group website. This Privacy Policy is subject to change without notice to you, so we recommend that you review it regularly. By using this site you acknowledge that you have read and understand this Privacy Policy as amended from time to time.
PRIVACY AND CONFIDENTIALITY
The Leslie Group is committed to respecting the privacy and confidentiality of information it receives, in accordance with The Leslie Group’s Privacy Guidelines, and applicable law. The Leslie Group has established and will continue to maintain reasonable safeguards to protect the security and confidentiality of personal information. However, you acknowledge and confirm that the Internet is not a secure medium where privacy and confidentiality can be guaranteed and that complete security and confidentiality of transmissions to and from this site over the Internet is not possible at this time. Your confidential use of this site cannot be guaranteed and you acknowledge that your use of this site (including information you transmit to the site) may be subject to access or manipulation by, or disclosure to, third parties. Without limiting any other disclaimer herein, The Leslie Group and its affiliates shall not be responsible or liable for any damages that you or any other person may suffer in connection with any such breach of privacy, confidentiality or security.
YOUR PERSONAL INFORMATION
The Leslie Group websites may require you to provide personal information to The Leslie Group, such as sites that require you to register in order to access the site. Such personal information (for example, your name, birthday, postal code and e-mail address if applicable) is used to help provide you with a secure, private and convenient experience on the site.
For sites requiring you to register:
- Identity verification: This information is used to confirm your identity when registering for access to certain sites. This information is matched against our existing records to enable you to register.
- Communication with The Leslie Group: If you send The Leslie Group an e-mail through our “Contact Us” feature, the e-mail address you provide at registration will be used to contact you with our reply.
Remember that the security of e-mail communication cannot be guaranteed. Do not send private or confidential information to The Leslie Group via e-mail (e.g., your Social Insurance Number, birthday). Also, The Leslie Group will never send you an e-mail message requesting personal information. Any such request is a fraudulent attempt to gain your valuable personal information (a technique known as “phishing”).
WHAT YOUR INFORMATION WILL NOT BE USED FOR:
Marketing from The Leslie Group: You will not receive any marketing or advertisements from The Leslie Group at the e-mail address you provide to The Leslie Group.
Marketing from third parties: We will never sell your information to any third parties, or share it with any other organization for marketing purposes.
EMAIL SECURITY & FRAUD
The security of email communication cannot be guaranteed. Any person wishing to communicate or send information of a private or confidential nature to The Leslie Group or a third party is encouraged to do so by other means.
Be cautious of email and websites purporting to represent a legitimate company and that ask you to provide confidential or financial information. It is not The Leslie Group’s practice to email you to ask you to provide or confirm your PIN, password, or other confidential or financial information, other than as may occur in response to an inquiry from you. If you receive such a request, or have any concern as to the validity of an email from The Leslie Group, a website purporting to be a The Leslie Group website, or our online security, please notify us immediately. Please attach any suspicious email in its original form, or in the case of a website please include the URL (address of the website) in your notification. For information on various types of email fraud, please visit the E-mail Fraud / Phishing page on the RCMP website.
COOKIES
“Cookies” are small items of data that websites store in your browser. These data files contain information the site can use to track and organize the pages you have visited, and to gather information. Some of our web-based applications use “cookie” technology to measure site activity and tailor information to fit your personal interests. The Leslie Group uses both “session” and “permanent” cookies, both of which help us deliver a superior website experience that is designed to be fast, secure and personalized. You may decline cookies by configuring your web browser accordingly, but this may lead to reduced site functionality.
LEGAL, COPYRIGHT AND TRADEMARK INFORMATION
Use of this website is governed by the following terms and conditions. Please read these terms and conditions carefully, as by using this site you will be deemed to have agreed to them. These terms and conditions are subject to change without notice to you, so we recommend that you review them regularly. If you do not agree with these terms and conditions, do not use this site.
LIMITED LICENSE AND USE
The Leslie Group Limited (The Leslie Group) grants you a limited license to display the contents of this site on your computer or other electronic device you use to access this site, and to print, download and use the materials on this site solely for informational purposes or to transact with The Leslie Group, provided that the contents of this site are not modified in any way and that all copyright and other notices are maintained. You agree not to, or allow others to, directly or indirectly, attempt or actually disrupt, impair or interfere with, alter or modify this site or any of its content. This site is not intended to provide you with any personalized financial, insurance, legal, accounting, tax, medical or other professional advice. You will not rely on this site as a substitute for independent research or for personal advice from a representative of The Leslie Group or its affiliated companies or any other appropriate professional advisor. Nothing on this site constitutes an offer to buy or sell products or services of The Leslie Group or any third party. All services are subject to the terms and conditions of any applicable contracts and applicable laws. The Leslie Group services and those of third parties described on this site are available only in jurisdictions where they may be lawfully offered for sale in Canada. The use and content of this site, including the terms and conditions of use, shall be governed by the laws of the Province of Ontario and the laws of Canada applicable therein and you agree to attorn to the jurisdiction of the courts of the Province of Ontario. If you are accessing this site on behalf of another party, you confirm you are authorized to do so, and agree you shall be liable and will indemnify and hold harmless The Leslie Group, its affiliates, and each of their respective directors, officers, employees and agents, in the event the party you are acting on behalf of claims you did not have such authority or the information you submitted was inaccurate. No endorsement or approval of any third party or their statements, opinions, information, products, or services is expressed or implied by the contents of this site. To the extent any third party opinions or information are included on this site, they are provided for convenience only and The Leslie Group assumes no liability and does not approve or endorse such third party content, or warrant such content to be accurate, complete, reliable, verified, error free, or fit for any purpose. The Leslie Group may utilize third party service providers to provide certain tools and/or programs, some of which may be housed on a third party server or on a site which has been independently developed by others. As such, while accessing this site you may be linked to such other third party servers. Access to other sites or use of any third party tools or programs on this site are subject to all terms and conditions found therein.
AVAILABILITY
This site, in whole or in part, may periodically be unavailable to you in order to allow for maintenance or updates, or due to other causes, including causes beyond the control of The Leslie Group. Further, any or all of the services on this site may change at any time, with or without notice to you
COPYRIGHT
This site has been developed by and is the property of The Leslie Group. All information and materials contained on this site are protected by copyright, trademark and/or other intellectual property laws of Canada and other countries, and are the property of their respective owner(s). Subject to the limited license to use this site as described above, no person may copy, redistribute, reproduce or republish in any form, or link to this site or its contents in any manner whatsoever, including by way of hyperlinks or framing, unless that person has obtained the prior written consent of The Leslie Group. Any infringement of the rights of The Leslie Group may result in appropriate legal action.
TRADEMARKS
The Leslie Group owns or has obtained the right to use by license or otherwise the trademarks, logos and domain names used on or in connection with the services that it provides and displays on this site. The trademarks are protected by Canadian and foreign trademark laws. All rights reserved. The display of trademarks on this site shall not in any way be construed as an implied license to use such trademarks.
GENERAL DISCLAIMER
While the information posted on this site is believed to be reliable and accurate at the time of posting, The Leslie Group does not guarantee, represent or warrant that the information contained on this site is accurate, complete, reliable, verified, error-free or fit for any purpose. Nothing on this site forms a contract, or a part of any contract, other than as it relates to the use of this site or as may be expressly provided. In the event of a conflict between the information contained on this site and the terms contained in any service offered by The Leslie Group or a third party, the terms contained in any document detailing such product or service will prevail. Neither The Leslie Group, nor any third party, make any representations or warranties, express or implied, regarding the usability or condition of this site, that this site will operate uninterrupted or error-free, or that this site will operate in combination with any services or software used in connection therewith or that it shall be viewed consistently with all browser software or that any communication transmitted to or from this site is private, confidential or secure. The Leslie Group expressly disclaims all representations, warranties or conditions, express or implied, statutory or otherwise, including, without limitation, the warranties and conditions of merchantable quality and fitness for a particular purpose, non-infringement, compatibility, timeliness, security or accuracy, and any representations, warranties or conditions that may arise from a course of dealing or usage of trade. You assume full responsibility for risk of loss of any nature whatsoever resulting from your use of this site. Without limiting the generality of the foregoing, you acknowledge and agree that none of The Leslie Group, its affiliates, or any third party, or any of their respective directors, officers, employees or agents shall be liable to you for loss of data, computer time or any loss or damage of any nature whatsoever arising out of or attributable in any manner whatsoever to your use or inability to use this site for any reason whatsoever or to any action or inaction on the part of The Leslie Group or for any direct, indirect, special or consequential damages, even if The Leslie Group has been advised of the possibility thereof, including but not limited to lost profits, lost opportunities or business revenues, loss of goodwill, or failure to realize expected savings. This site contains links to or may be accessed from other sites which sites are not maintained or controlled in any way by The Leslie Group. The Leslie Group does not control and is not responsible for any of these sites or their content, and as a result such links are not to be construed as an endorsement by The Leslie Group or any other party of the products, services, advice or opinions or any other content of such sites. Access or use of sites to which links are provided and of sites that link to this site are subject to the terms and conditions of such sites. You are fully responsible for any use that you make of the content contained on such sites and you are solely responsible for the consequences of any use of or reliance on such content. Links to such sites that are not maintained or controlled by The Leslie Group are provided for convenience only. The Leslie Group provides you with access to this site through the networks of third party telecommunications providers and through other suppliers and third parties. The Leslie Group assumes no responsibility for security of your facilities or networks, nor for unauthorized access to such facilities or networks. In all cases, you are responsible for determining and establishing secure network access configurations. The Leslie Group and each of their respective directors, officers, employees and agents, shall not be liable for any inability, failure or mistake related to any security breach or identification of such breach or any loss that results from the transmission of confidential or sensitive information over the Internet. If any of these terms and conditions are determined to be invalid or unenforceable in whole or in part, such invalidity or unenforceability attaches only to such term or condition and all other terms and conditions shall continue in full force and effect. More information For more information concerning the terms and conditions of use of this site, to request a copy of The Leslie Group’s Privacy Policy, or to request the authorization to reproduce or distribute the content of this site or any party thereof, please contact:
The Leslie Group Limited
220 – 40 Wynford Drive
Toronto, ON M3C 1J5
Attn: Compliance Officer
ACCESSIBILITY
STATEMENT OF COMMITMENT
The Leslie Group Limited is committed to excellence in serving all employees, customers and candidates including persons with disabilities. Furthermore, The Leslie Group Limited is committed to providing its services in a way that respects the dignity and independence of persons with disabilities by preventing and removing barriers to accessibility and meeting the requirements under the Accessibility for Ontarians with Disability Act.
PROVIDING SERVICES TO PEOPLE WITH DISABILITIES
The Leslie Group Limited is committed to excellence in serving all clients, including persons with disabilities, in the following manners: Communication – The Leslie Group Limited will communicate with persons with disabilities in ways that take into account their disability. The Leslie Group Limited will train staff who regularly communicate with customers and/or candidates on how to interact and communicate with persons with various types of disabilities. Telephone Services – The Leslie Group Limited is committed to providing fully accessible telephone services to its clients. The Leslie Group Limited will train employees to communicate over the telephone in clear and plain language and to speak clearly and slowly. Assistive Devices – The Leslie Group Limited is committed to welcoming all personal assistive devices on our premises. At our office(s) that provide assistive devices, The Leslie Group Limited will train staff on the use of such devices. Personal assistive devices owned and operated by persons with disabilities will be the sole responsibility of the individual with the disability. Support Persons – The Leslie Group Limited is committed to welcoming persons with disabilities who are accompanied by a support person in our offices. At no time will a person with a disability, who is accompanied by a support person, be prevented from having access to his or her support person while in our offices. Service Animals – The Leslie Group Limited is committed to welcoming persons with disabilities who are accompanied by a service animal in our offices. Service Animals are permitted provided that the animal is not otherwise excluded by law.
NOTICE OF TEMPORARY DISRUPTION
The Leslie Group Limited will provide customers and candidates with notice in the event of a planned or unexpected disruption in the facilities or services typically used by persons with disabilities. The notice will contain the reason for the disruption, the anticipated duration, and a description of alternative facilities or services, if applicable. The notice will be conspicuously placed on the main entrance(s) of our premises.
WORKPLACE EMERGENCY RESPONSE INFORMATION
The Leslie Group Limited is committed to providing individualized workplace emergency response information to employees who have a disability. With the employee’s consent, The Leslie Group Limited will provide this information as soon as practical after becoming aware of the need for accommodation.
TRAINING FOR EMPLOYEES
The Leslie Group Limited will provide training to permanent employees who deal with clients and all those who are involved in the development and approval of customer service policies, procedures and practices. Training will take place within the first three (3) months of employment with The Leslie Group Limited Training will include:
An overview of the Accessibility for Ontarians with Disabilities Act, 2005 and the requirements of the customer service standard.
• How to interact and communicate with persons with various types of disabilities.
• How to interact with persons with disabilities who use an assistive device or require the assistance of a support person or service animal.
• How to offer assistance of a person with a disability is having difficulty accessing The Leslie Group Limited’s services.
• Revised training will be provided in the event to any changes to legislation or to The Leslie Group Limited’s policies, procedures and practices relating to persons with disabilities.
FEEDBACK
The Leslie Group Limited values all feedback as it relates to this Policy and how it is implemented. All comments and feedback are accepted by email, in writing, verbally and/or in person to:
The Leslie Group Limited
40 Wynford Drive, Suite 220
Toronto, ON M3C 1J5
416.510.8966
compliance@lesliegroup.com
All feedback will be reviewed and a response will be provided within ten (10) business days to the individual who provided the feedback.
MODIFICATIONS TO THIS OR OTHER POLICIES
Any policy that does not respect and promote the principles of this Policy will be modified or removed.
MORE INFORMATION
For any other questions, or for accessible formats of this document (at no charge), please contact The Leslie Group Limited as noted above.